CCNP Collab CLCOR Post Mortem
Recertified, Again! Well, I managed to pass the CCNP Collab CLCOR exam to refresh the expiry date on my Cisco certifications.
Posts by Tag
- Cisco 40
- Unified Communications 36
- Cisco Unified Communications Manager 24
- Database 15
- Python 11
- Reports 7
- Cisco Unity Connection 7
- Cisco Jabber 6
- Health Checks 6
- VMWare 6
- Automation 6
- Telepresence 5
- Action Plan 5
- VMWare ESXi 5
- General 5
- Cisco Unified Contact Center Express 5
- Linux 5
- Cisco Unified IM & Presence 3
- Cisco VCS 3
- Cisco Expressway 3
- Cisco Unified Border Element 3
- Cisco Phone 3
- Arch 3
- Cisco UCS 2
- Cisco UCS-C 2
- IOS/XE 2
- Lab 2
- Cisco Emergency Responder 2
- AXL 2
- Paramiko 2
- Git 2
- Storage 1
- Data Center 1
- Cisco Uniied Contact Center 1
- Call Detail Record 1
- VMware ESXi 1
- Cisco Unified Contact Center 1
- DNS 1
- vCSA 1
- vCenter 1
- Powershell 1
- SCCP 1
- Media Resource 1
- Security 1
- Certificates 1
- Cisco UC 1
- UCCX 1
- Log Review 1
- SQL 1
- Unity Connection 1
- PSIRT 1
- Callmanager 1
- CUCM 1
- EndeavorOS 1
- Gaming 1
- Debian 1
- SSH 1
- Hyprland 1
- Zsh 1
- Paru 1
- NixOS 1
- Nix 1
Cisco
Cisco UCCX Health Checks
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco Unified Contact Center Express (UCCX) servers for most chan...
Cisco UCSyslogParser Script
The Nail That Stands Out Gets Hammered Down If you’re an administrator for a Cisco Unified Communications Manager (UCM) server, you know how important it is...
Cisco CVE-2022-20968 Validation
A Little Background Cisco has published a PSIRT/Security Advisory for CVE-2022-20968 relating to a Cisco Discovery Protocol (CDP) Stack Overflow Vulnerabili...
Health Checks - VCS/Expressway
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco VCS-C/E & Expressway-C/E servers for most changes that ...
Voice Mail Profile SQL Queries
Another Audit Using SQL This one’s been on the backburner for a bit considering the audit where my queries were developed was fulfilled in late 2011… but he...
Automating Memory Checks for Cisco VCS
Gotta Do It With Faster… With No Hands As a follow-up to my prior post Verifying Memory Usage on VCS using Python, I’d like to spotlight some changes that w...
Verifying Memory Usage on Cisco VCS
Gotta Do It Faster Today I had the same question that many, many people have had throughout history: “How do I do this particular thing better, or faster?” ...
Verify Trace Levels using SQL on Cisco UC
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and yo...
Calculating VMEM Usage on Cisco UC
This Process Is Burned Into My Mind So if you’re here you’re likely aware that there are multiple ways that we can review system resource utilization on a C...
Check Phone and SIP Trunk using ZEEP
Let’s Try Out ZEEP As I probe different ways to pull information from Cisco Unified Communications Manager I often run across other modules that I can try i...
Health Checks - IMP/CUPS - IM & Presence
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against IM & Presence nodes for most changes that take place. It’s us...
Health Checks - CUCM - CallManager
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against CUCM nodes (7.x-12.x) for most changes that take place. It’s use...
Checking Device Registration Using Python
When You Really Want To Use Python Hey! You there! Yes, you! Are you sick of only checking Cisco Phone registration in Cisco Unified Communications Manager ...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Jabber Video Calling SQL Query
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of ‘Can you pull this k...
Who has Jabber? Where are they?
Who Is Your Father And What Does He Do? The requests just keep coming… and always for a slightly different set of information requiring the combination of m...
Call Drops On Agent Delivery
Some Context and Story This one’s a bit of a mess, and I’ll provide some context that I did not have the benefit of knowing going into it. The issue was rep...
Updating Primary Extensions The Fun Way
How to Update Primary Extensions the Fun Way Today’s post covers a workaround-turned-update-method for the ‘Primary Extension’ field in CUCM’s End User Page...
Bulk Accept and Relay Config Update SQL
Update I’ve been refreshed by my colleague Mark on the importance of querying for the tables I need, the db structure, and understanding table naming (tbl_g...
CCM Synced End Users – And How To Delete Them
When You Delete The Parent Before The Child With Cisco’s Unified Communications Manager and Unity Connection products we have a few options when it comes to...
Windows NTP Is Not Supported In Cisco UC
Windows NTP Is A No-Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time… and...
Health Checks - CUC - Unity Connection
𝄞 This Is How We Do It 𝄞 Now for the third technology on my list, Cisco Unity Connection. And for this I’ve provided the list of commands and checks that I ...
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Finding Orphaned Devices & Device Profiles
A New Query Approaches I have to admit, I haven’t been doing much SQL work lately as… due to the holidays and other factors… it’s been pretty quiet. The occ...
Making ISOs Bootable for Lab Use
For When You Just Need It To Boot So once again it’s lab season as I’ll be re-certifying in the CCNP Collaboration exam, as I don’t want to lose my CCNP Dat...
UC & UCC Best Practice - LRO and IR on ESXi
Let’s Talk About Best Practices Over the past few years I’ve been involved fairly often (from the ESXi/UCS perspective) in troubleshooting issues with netwo...
Basic Commands For ESXi on UCS
Let’s talk about ESXi and UCS Every so often I need to perform a CIMC Firmware upgrade due to a bug, such as the infamous memory leak per bug CSCun88303, CS...
CDR Export to Billing Server Failing
Let’s Talk Billing Servers Billing servers are used in UC environments to collect CDR/CMR data and display them (ideally in a much better fashion than CDR A...
Dial Plan Dump using SQL
Context I get a lot of reporting requests. It could be for the Home Cluster enablement on a given (or all) End Users on UCM (we have a post for that!) or it...
Mobile Agents, CTIOS, & Crashes
Today’s Topic - Mobile Agents using CTIOS and some crashes. So here’s another “Priority 1” or “Sev 1” issue that I troubleshot last week, and oh boy, it was...
Check Call Forward Configs Using SQL
How to Check CFWD Configs using SQL - Faster There’s an SQL query I run against CUCM Pub in instances where a user has call forward enabled and I have a sus...
Detecting a Dial Plan Overlap
User Report & Context All users at Site A is experiencing issues making calls from Site A (Santarem) in Brazil to Site B when calling from Cisco IP Phon...
Health Checks - CUBE/VGW - IOS/XE
𝄞 This Is How We Do It 𝄞 As mentioned on the blog, I work for a Managed Services Provider. As such I am not a prototypical System Admin that knows a particu...
And Boom Goes The Storage Controller
The Story Begins Story time. It’s a wonderful day in early April. The birds are singing, Spring is upon us. We had a lovely drive in to work, it was an easy...
VCS/Expressway 8.7 & Old Host Keys
A Wild Permission Denied Has Appeared So here I am trying to access a VCS-C/VCS-E pair using SSH like I would for any other device any other day. I load up ...
Pulling Device Defaults Like A Pro
What Is Our Mission To pull a list of device defaults (like the Device > Device Defaults GUI page) to gather the device default firmware for a set of pho...
Identifying Static Phone Loads With SQL
What Is Our Mission As part of the process of upgrading phones to new firmware I’ve formed a habit of verifying if there are any phones of the particular mo...
Home Cluster And Service Profile Check
What Is Our Mission Pull a list of users where Home Cluster (islocaluser) is Enabled (t) only. Do not display if the user does not have Home Cluster enabled...
Unified Communications
CCNP Collab CLCOR Post Mortem
Recertified, Again! Well, I managed to pass the CCNP Collab CLCOR exam to refresh the expiry date on my Cisco certifications.
Cisco UCCX Health Checks
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco Unified Contact Center Express (UCCX) servers for most chan...
Cisco UCSyslogParser Script
The Nail That Stands Out Gets Hammered Down If you’re an administrator for a Cisco Unified Communications Manager (UCM) server, you know how important it is...
Cisco CVE-2022-20968 Validation
A Little Background Cisco has published a PSIRT/Security Advisory for CVE-2022-20968 relating to a Cisco Discovery Protocol (CDP) Stack Overflow Vulnerabili...
Health Checks - VCS/Expressway
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco VCS-C/E & Expressway-C/E servers for most changes that ...
Voice Mail Profile SQL Queries
Another Audit Using SQL This one’s been on the backburner for a bit considering the audit where my queries were developed was fulfilled in late 2011… but he...
Automating Memory Checks for Cisco VCS
Gotta Do It With Faster… With No Hands As a follow-up to my prior post Verifying Memory Usage on VCS using Python, I’d like to spotlight some changes that w...
Verifying Memory Usage on Cisco VCS
Gotta Do It Faster Today I had the same question that many, many people have had throughout history: “How do I do this particular thing better, or faster?” ...
Verify Trace Levels using SQL on Cisco UC
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and yo...
Check Phone and SIP Trunk using ZEEP
Let’s Try Out ZEEP As I probe different ways to pull information from Cisco Unified Communications Manager I often run across other modules that I can try i...
Health Checks - IMP/CUPS - IM & Presence
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against IM & Presence nodes for most changes that take place. It’s us...
Health Checks - CUCM - CallManager
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against CUCM nodes (7.x-12.x) for most changes that take place. It’s use...
Checking Device Registration Using Python
When You Really Want To Use Python Hey! You there! Yes, you! Are you sick of only checking Cisco Phone registration in Cisco Unified Communications Manager ...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Jabber Video Calling SQL Query
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of ‘Can you pull this k...
Who has Jabber? Where are they?
Who Is Your Father And What Does He Do? The requests just keep coming… and always for a slightly different set of information requiring the combination of m...
Call Drops On Agent Delivery
Some Context and Story This one’s a bit of a mess, and I’ll provide some context that I did not have the benefit of knowing going into it. The issue was rep...
Updating Primary Extensions The Fun Way
How to Update Primary Extensions the Fun Way Today’s post covers a workaround-turned-update-method for the ‘Primary Extension’ field in CUCM’s End User Page...
Bulk Accept and Relay Config Update SQL
Update I’ve been refreshed by my colleague Mark on the importance of querying for the tables I need, the db structure, and understanding table naming (tbl_g...
CCM Synced End Users – And How To Delete Them
When You Delete The Parent Before The Child With Cisco’s Unified Communications Manager and Unity Connection products we have a few options when it comes to...
Windows NTP Is Not Supported In Cisco UC
Windows NTP Is A No-Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time… and...
Health Checks - CUC - Unity Connection
𝄞 This Is How We Do It 𝄞 Now for the third technology on my list, Cisco Unity Connection. And for this I’ve provided the list of commands and checks that I ...
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Finding Orphaned Devices & Device Profiles
A New Query Approaches I have to admit, I haven’t been doing much SQL work lately as… due to the holidays and other factors… it’s been pretty quiet. The occ...
Call Block or IOS/XE on SIP/H.323
Gotta Block Those Calls, Man A common request that we get is to perform call blocking. It’s usually due to an irate customer, irate former employee, or gene...
UC & UCC Best Practice - LRO and IR on ESXi
Let’s Talk About Best Practices Over the past few years I’ve been involved fairly often (from the ESXi/UCS perspective) in troubleshooting issues with netwo...
CDR Export to Billing Server Failing
Let’s Talk Billing Servers Billing servers are used in UC environments to collect CDR/CMR data and display them (ideally in a much better fashion than CDR A...
Dial Plan Dump using SQL
Context I get a lot of reporting requests. It could be for the Home Cluster enablement on a given (or all) End Users on UCM (we have a post for that!) or it...
Mobile Agents, CTIOS, & Crashes
Today’s Topic - Mobile Agents using CTIOS and some crashes. So here’s another “Priority 1” or “Sev 1” issue that I troubleshot last week, and oh boy, it was...
Check Call Forward Configs Using SQL
How to Check CFWD Configs using SQL - Faster There’s an SQL query I run against CUCM Pub in instances where a user has call forward enabled and I have a sus...
Detecting a Dial Plan Overlap
User Report & Context All users at Site A is experiencing issues making calls from Site A (Santarem) in Brazil to Site B when calling from Cisco IP Phon...
VCS/Expressway 8.7 & Old Host Keys
A Wild Permission Denied Has Appeared So here I am trying to access a VCS-C/VCS-E pair using SSH like I would for any other device any other day. I load up ...
Pulling Device Defaults Like A Pro
What Is Our Mission To pull a list of device defaults (like the Device > Device Defaults GUI page) to gather the device default firmware for a set of pho...
Identifying Static Phone Loads With SQL
What Is Our Mission As part of the process of upgrading phones to new firmware I’ve formed a habit of verifying if there are any phones of the particular mo...
Home Cluster And Service Profile Check
What Is Our Mission Pull a list of users where Home Cluster (islocaluser) is Enabled (t) only. Do not display if the user does not have Home Cluster enabled...
Cisco Unified Communications Manager
Cisco UCCX Health Checks
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco Unified Contact Center Express (UCCX) servers for most chan...
Verify Trace Levels using SQL on Cisco UC
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and yo...
Calculating VMEM Usage on Cisco UC
This Process Is Burned Into My Mind So if you’re here you’re likely aware that there are multiple ways that we can review system resource utilization on a C...
Check Phone and SIP Trunk using ZEEP
Let’s Try Out ZEEP As I probe different ways to pull information from Cisco Unified Communications Manager I often run across other modules that I can try i...
Health Checks - CUCM - CallManager
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against CUCM nodes (7.x-12.x) for most changes that take place. It’s use...
Checking Device Registration Using Python
When You Really Want To Use Python Hey! You there! Yes, you! Are you sick of only checking Cisco Phone registration in Cisco Unified Communications Manager ...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Jabber Video Calling SQL Query
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of ‘Can you pull this k...
Who has Jabber? Where are they?
Who Is Your Father And What Does He Do? The requests just keep coming… and always for a slightly different set of information requiring the combination of m...
Call Drops On Agent Delivery
Some Context and Story This one’s a bit of a mess, and I’ll provide some context that I did not have the benefit of knowing going into it. The issue was rep...
Updating Primary Extensions The Fun Way
How to Update Primary Extensions the Fun Way Today’s post covers a workaround-turned-update-method for the ‘Primary Extension’ field in CUCM’s End User Page...
Windows NTP Is Not Supported In Cisco UC
Windows NTP Is A No-Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time… and...
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Finding Orphaned Devices & Device Profiles
A New Query Approaches I have to admit, I haven’t been doing much SQL work lately as… due to the holidays and other factors… it’s been pretty quiet. The occ...
UC & UCC Best Practice - LRO and IR on ESXi
Let’s Talk About Best Practices Over the past few years I’ve been involved fairly often (from the ESXi/UCS perspective) in troubleshooting issues with netwo...
CDR Export to Billing Server Failing
Let’s Talk Billing Servers Billing servers are used in UC environments to collect CDR/CMR data and display them (ideally in a much better fashion than CDR A...
Dial Plan Dump using SQL
Context I get a lot of reporting requests. It could be for the Home Cluster enablement on a given (or all) End Users on UCM (we have a post for that!) or it...
Mobile Agents, CTIOS, & Crashes
Today’s Topic - Mobile Agents using CTIOS and some crashes. So here’s another “Priority 1” or “Sev 1” issue that I troubleshot last week, and oh boy, it was...
Check Call Forward Configs Using SQL
How to Check CFWD Configs using SQL - Faster There’s an SQL query I run against CUCM Pub in instances where a user has call forward enabled and I have a sus...
Detecting a Dial Plan Overlap
User Report & Context All users at Site A is experiencing issues making calls from Site A (Santarem) in Brazil to Site B when calling from Cisco IP Phon...
Pulling Device Defaults Like A Pro
What Is Our Mission To pull a list of device defaults (like the Device > Device Defaults GUI page) to gather the device default firmware for a set of pho...
Identifying Static Phone Loads With SQL
What Is Our Mission As part of the process of upgrading phones to new firmware I’ve formed a habit of verifying if there are any phones of the particular mo...
Home Cluster And Service Profile Check
What Is Our Mission Pull a list of users where Home Cluster (islocaluser) is Enabled (t) only. Do not display if the user does not have Home Cluster enabled...
Database
Voice Mail Profile SQL Queries
Another Audit Using SQL This one’s been on the backburner for a bit considering the audit where my queries were developed was fulfilled in late 2011… but he...
Verify Trace Levels using SQL on Cisco UC
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and yo...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Jabber Video Calling SQL Query
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of ‘Can you pull this k...
Who has Jabber? Where are they?
Who Is Your Father And What Does He Do? The requests just keep coming… and always for a slightly different set of information requiring the combination of m...
Updating Primary Extensions The Fun Way
How to Update Primary Extensions the Fun Way Today’s post covers a workaround-turned-update-method for the ‘Primary Extension’ field in CUCM’s End User Page...
Bulk Accept and Relay Config Update SQL
Update I’ve been refreshed by my colleague Mark on the importance of querying for the tables I need, the db structure, and understanding table naming (tbl_g...
CCM Synced End Users – And How To Delete Them
When You Delete The Parent Before The Child With Cisco’s Unified Communications Manager and Unity Connection products we have a few options when it comes to...
Finding Orphaned Devices & Device Profiles
A New Query Approaches I have to admit, I haven’t been doing much SQL work lately as… due to the holidays and other factors… it’s been pretty quiet. The occ...
Dial Plan Dump using SQL
Context I get a lot of reporting requests. It could be for the Home Cluster enablement on a given (or all) End Users on UCM (we have a post for that!) or it...
Check Call Forward Configs Using SQL
How to Check CFWD Configs using SQL - Faster There’s an SQL query I run against CUCM Pub in instances where a user has call forward enabled and I have a sus...
Pulling Device Defaults Like A Pro
What Is Our Mission To pull a list of device defaults (like the Device > Device Defaults GUI page) to gather the device default firmware for a set of pho...
Identifying Static Phone Loads With SQL
What Is Our Mission As part of the process of upgrading phones to new firmware I’ve formed a habit of verifying if there are any phones of the particular mo...
Home Cluster And Service Profile Check
What Is Our Mission Pull a list of users where Home Cluster (islocaluser) is Enabled (t) only. Do not display if the user does not have Home Cluster enabled...
Python
Hyprland - NOCThoughts Dotfiles
A Closer Look At My Dotfiles As a Unix-based system user, I understand the crucial role that dotfiles play in shaping our system environment.
Automating mRemoteNG - PuTTY Session Creation
Automating mRemoteNG and PuTTY Session Creation: A Comprehensive Overview In the information technology landscape, efficiency is not just a preference—it’s a...
VMWare ESXi Toolkit Script
Trying Something New In The New Year Well… 2023 is here and with it a rush to ban ChatGPT from being used in academia, MidJourney causing controversy with i...
Cisco UCSyslogParser Script
The Nail That Stands Out Gets Hammered Down If you’re an administrator for a Cisco Unified Communications Manager (UCM) server, you know how important it is...
Cisco CVE-2022-20968 Validation
A Little Background Cisco has published a PSIRT/Security Advisory for CVE-2022-20968 relating to a Cisco Discovery Protocol (CDP) Stack Overflow Vulnerabili...
Automating Memory Checks for Cisco VCS
Gotta Do It With Faster… With No Hands As a follow-up to my prior post Verifying Memory Usage on VCS using Python, I’d like to spotlight some changes that w...
Verifying Memory Usage on Cisco VCS
Gotta Do It Faster Today I had the same question that many, many people have had throughout history: “How do I do this particular thing better, or faster?” ...
Check Phone and SIP Trunk using ZEEP
Let’s Try Out ZEEP As I probe different ways to pull information from Cisco Unified Communications Manager I often run across other modules that I can try i...
Checking Device Registration Using Python
When You Really Want To Use Python Hey! You there! Yes, you! Are you sick of only checking Cisco Phone registration in Cisco Unified Communications Manager ...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Reports
Voice Mail Profile SQL Queries
Another Audit Using SQL This one’s been on the backburner for a bit considering the audit where my queries were developed was fulfilled in late 2011… but he...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Jabber Video Calling SQL Query
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of ‘Can you pull this k...
Dial Plan Dump using SQL
Context I get a lot of reporting requests. It could be for the Home Cluster enablement on a given (or all) End Users on UCM (we have a post for that!) or it...
Check Call Forward Configs Using SQL
How to Check CFWD Configs using SQL - Faster There’s an SQL query I run against CUCM Pub in instances where a user has call forward enabled and I have a sus...
Detecting a Dial Plan Overlap
User Report & Context All users at Site A is experiencing issues making calls from Site A (Santarem) in Brazil to Site B when calling from Cisco IP Phon...
Cisco Unity Connection
Voice Mail Profile SQL Queries
Another Audit Using SQL This one’s been on the backburner for a bit considering the audit where my queries were developed was fulfilled in late 2011… but he...
Verify Trace Levels using SQL on Cisco UC
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and yo...
Calculating VMEM Usage on Cisco UC
This Process Is Burned Into My Mind So if you’re here you’re likely aware that there are multiple ways that we can review system resource utilization on a C...
Bulk Accept and Relay Config Update SQL
Update I’ve been refreshed by my colleague Mark on the importance of querying for the tables I need, the db structure, and understanding table naming (tbl_g...
CCM Synced End Users – And How To Delete Them
When You Delete The Parent Before The Child With Cisco’s Unified Communications Manager and Unity Connection products we have a few options when it comes to...
Windows NTP Is Not Supported In Cisco UC
Windows NTP Is A No-Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time… and...
Health Checks - CUC - Unity Connection
𝄞 This Is How We Do It 𝄞 Now for the third technology on my list, Cisco Unity Connection. And for this I’ve provided the list of commands and checks that I ...
Cisco Jabber
Health Checks - IMP/CUPS - IM & Presence
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against IM & Presence nodes for most changes that take place. It’s us...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Jabber Video Calling SQL Query
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of ‘Can you pull this k...
Who has Jabber? Where are they?
Who Is Your Father And What Does He Do? The requests just keep coming… and always for a slightly different set of information requiring the combination of m...
Home Cluster And Service Profile Check
What Is Our Mission Pull a list of users where Home Cluster (islocaluser) is Enabled (t) only. Do not display if the user does not have Home Cluster enabled...
Health Checks
Cisco UCCX Health Checks
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco Unified Contact Center Express (UCCX) servers for most chan...
Health Checks - VCS/Expressway
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco VCS-C/E & Expressway-C/E servers for most changes that ...
Health Checks - IMP/CUPS - IM & Presence
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against IM & Presence nodes for most changes that take place. It’s us...
Health Checks - CUCM - CallManager
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against CUCM nodes (7.x-12.x) for most changes that take place. It’s use...
Health Checks - CUC - Unity Connection
𝄞 This Is How We Do It 𝄞 Now for the third technology on my list, Cisco Unity Connection. And for this I’ve provided the list of commands and checks that I ...
Health Checks - CUBE/VGW - IOS/XE
𝄞 This Is How We Do It 𝄞 As mentioned on the blog, I work for a Managed Services Provider. As such I am not a prototypical System Admin that knows a particu...
VMWare
VMWare ESXi Boot Device Discovery
We Need To Know Where It Boots From Oh how I love ISV1 SmartNET contracts. Provided that we have an ISV1 contract available we’re able to contact Cisco TAC ...
Importance of Documentation - ESXi to VM
Preface Now, if you’re in an environment where you have access to vCenter, or, you have a small deployment in which you only have two ESXi hosts with a Prim...
Making ISOs Bootable for Lab Use
For When You Just Need It To Boot So once again it’s lab season as I’ll be re-certifying in the CCNP Collaboration exam, as I don’t want to lose my CCNP Dat...
VMWare ESXi & VCSA Lab Setup
Time To Set Up A Lab Here we go. Setting up a home lab for vCSA, ESXi and Windows Server for DNS. This is the guide I created, and steps I followed to get t...
UC & UCC Best Practice - LRO and IR on ESXi
Let’s Talk About Best Practices Over the past few years I’ve been involved fairly often (from the ESXi/UCS perspective) in troubleshooting issues with netwo...
Basic Commands For ESXi on UCS
Let’s talk about ESXi and UCS Every so often I need to perform a CIMC Firmware upgrade due to a bug, such as the infamous memory leak per bug CSCun88303, CS...
Automation
Hyprland - NOCThoughts Dotfiles
A Closer Look At My Dotfiles As a Unix-based system user, I understand the crucial role that dotfiles play in shaping our system environment.
Automating mRemoteNG - PuTTY Session Creation
Automating mRemoteNG and PuTTY Session Creation: A Comprehensive Overview In the information technology landscape, efficiency is not just a preference—it’s a...
Check Phone and SIP Trunk using ZEEP
Let’s Try Out ZEEP As I probe different ways to pull information from Cisco Unified Communications Manager I often run across other modules that I can try i...
Checking Device Registration Using Python
When You Really Want To Use Python Hey! You there! Yes, you! Are you sick of only checking Cisco Phone registration in Cisco Unified Communications Manager ...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Telepresence
Health Checks - VCS/Expressway
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco VCS-C/E & Expressway-C/E servers for most changes that ...
Automating Memory Checks for Cisco VCS
Gotta Do It With Faster… With No Hands As a follow-up to my prior post Verifying Memory Usage on VCS using Python, I’d like to spotlight some changes that w...
Verifying Memory Usage on Cisco VCS
Gotta Do It Faster Today I had the same question that many, many people have had throughout history: “How do I do this particular thing better, or faster?” ...
Jabber Video Calling SQL Query
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of ‘Can you pull this k...
VCS/Expressway 8.7 & Old Host Keys
A Wild Permission Denied Has Appeared So here I am trying to access a VCS-C/VCS-E pair using SSH like I would for any other device any other day. I load up ...
Action Plan
Cisco UCCX Health Checks
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco Unified Contact Center Express (UCCX) servers for most chan...
Health Checks - IMP/CUPS - IM & Presence
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against IM & Presence nodes for most changes that take place. It’s us...
Health Checks - CUCM - CallManager
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against CUCM nodes (7.x-12.x) for most changes that take place. It’s use...
Health Checks - CUC - Unity Connection
𝄞 This Is How We Do It 𝄞 Now for the third technology on my list, Cisco Unity Connection. And for this I’ve provided the list of commands and checks that I ...
Health Checks - CUBE/VGW - IOS/XE
𝄞 This Is How We Do It 𝄞 As mentioned on the blog, I work for a Managed Services Provider. As such I am not a prototypical System Admin that knows a particu...
VMWare ESXi
VMWare ESXi Toolkit Script
Trying Something New In The New Year Well… 2023 is here and with it a rush to ban ChatGPT from being used in academia, MidJourney causing controversy with i...
VMWare ESXi Boot Device Discovery
We Need To Know Where It Boots From Oh how I love ISV1 SmartNET contracts. Provided that we have an ISV1 contract available we’re able to contact Cisco TAC ...
Importance of Documentation - ESXi to VM
Preface Now, if you’re in an environment where you have access to vCenter, or, you have a small deployment in which you only have two ESXi hosts with a Prim...
VMWare ESXi & VCSA Lab Setup
Time To Set Up A Lab Here we go. Setting up a home lab for vCSA, ESXi and Windows Server for DNS. This is the guide I created, and steps I followed to get t...
UC & UCC Best Practice - LRO and IR on ESXi
Let’s Talk About Best Practices Over the past few years I’ve been involved fairly often (from the ESXi/UCS perspective) in troubleshooting issues with netwo...
General
Linux - Automating SSL Cert Trust Install
Automating Certificate Chain Import and Trust with a Bash Script In an increasingly interconnected world, the importance of secure communication cannot be o...
Modding Fallout 4 on Linux
And Now For Something A Little Different Hey there! A little off topic to most that visit that blog, normally I’m prattling on about Cisco Unified Communica...
Virt-Manager, Firewalld, & Missing libvirt Zone
What Are We Doing Here Well, that’s a good question. As part of a “30 day challenge” that may just end up being permanent, I’ve challenged myself to switch ...
CCNP Collab CLCOR Post Mortem
Recertified, Again! Well, I managed to pass the CCNP Collab CLCOR exam to refresh the expiry date on my Cisco certifications.
Importance of Documentation - ESXi to VM
Preface Now, if you’re in an environment where you have access to vCenter, or, you have a small deployment in which you only have two ESXi hosts with a Prim...
Cisco Unified Contact Center Express
Cisco UCCX Health Checks
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco Unified Contact Center Express (UCCX) servers for most chan...
Verify Trace Levels using SQL on Cisco UC
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and yo...
Calculating VMEM Usage on Cisco UC
This Process Is Burned Into My Mind So if you’re here you’re likely aware that there are multiple ways that we can review system resource utilization on a C...
Call Drops On Agent Delivery
Some Context and Story This one’s a bit of a mess, and I’ll provide some context that I did not have the benefit of knowing going into it. The issue was rep...
Windows NTP Is Not Supported In Cisco UC
Windows NTP Is A No-Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time… and...
Linux
NixOS & My Configs
Well Hello There! Howdy! Been a while, hasn’t it? While you’ve been off, I don’t know, working, living life, struggling to keep up with the verbiage anyon...
Hyprland - NOCThoughts Dotfiles
A Closer Look At My Dotfiles As a Unix-based system user, I understand the crucial role that dotfiles play in shaping our system environment.
Linux - Automating SSL Cert Trust Install
Automating Certificate Chain Import and Trust with a Bash Script In an increasingly interconnected world, the importance of secure communication cannot be o...
Modding Fallout 4 on Linux
And Now For Something A Little Different Hey there! A little off topic to most that visit that blog, normally I’m prattling on about Cisco Unified Communica...
Virt-Manager, Firewalld, & Missing libvirt Zone
What Are We Doing Here Well, that’s a good question. As part of a “30 day challenge” that may just end up being permanent, I’ve challenged myself to switch ...
Cisco Unified IM & Presence
Health Checks - IMP/CUPS - IM & Presence
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against IM & Presence nodes for most changes that take place. It’s us...
Windows NTP Is Not Supported In Cisco UC
Windows NTP Is A No-Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time… and...
Home Cluster And Service Profile Check
What Is Our Mission Pull a list of users where Home Cluster (islocaluser) is Enabled (t) only. Do not display if the user does not have Home Cluster enabled...
Cisco VCS
Automating Memory Checks for Cisco VCS
Gotta Do It With Faster… With No Hands As a follow-up to my prior post Verifying Memory Usage on VCS using Python, I’d like to spotlight some changes that w...
Verifying Memory Usage on Cisco VCS
Gotta Do It Faster Today I had the same question that many, many people have had throughout history: “How do I do this particular thing better, or faster?” ...
VCS/Expressway 8.7 & Old Host Keys
A Wild Permission Denied Has Appeared So here I am trying to access a VCS-C/VCS-E pair using SSH like I would for any other device any other day. I load up ...
Cisco Expressway
Automating Memory Checks for Cisco VCS
Gotta Do It With Faster… With No Hands As a follow-up to my prior post Verifying Memory Usage on VCS using Python, I’d like to spotlight some changes that w...
Verifying Memory Usage on Cisco VCS
Gotta Do It Faster Today I had the same question that many, many people have had throughout history: “How do I do this particular thing better, or faster?” ...
VCS/Expressway 8.7 & Old Host Keys
A Wild Permission Denied Has Appeared So here I am trying to access a VCS-C/VCS-E pair using SSH like I would for any other device any other day. I load up ...
Cisco Unified Border Element
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Call Block or IOS/XE on SIP/H.323
Gotta Block Those Calls, Man A common request that we get is to perform call blocking. It’s usually due to an irate customer, irate former employee, or gene...
Health Checks - CUBE/VGW - IOS/XE
𝄞 This Is How We Do It 𝄞 As mentioned on the blog, I work for a Managed Services Provider. As such I am not a prototypical System Admin that knows a particu...
Cisco Phone
Cisco CVE-2022-20968 Validation
A Little Background Cisco has published a PSIRT/Security Advisory for CVE-2022-20968 relating to a Cisco Discovery Protocol (CDP) Stack Overflow Vulnerabili...
Building a Toolbelt for UC w/ Python
Like Batman’s Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It use...
Using BS4 To Parse Cisco Phone WebGUI
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I’m providing by stating that I am not formally train...
Arch
Linux - Automating SSL Cert Trust Install
Automating Certificate Chain Import and Trust with a Bash Script In an increasingly interconnected world, the importance of secure communication cannot be o...
Modding Fallout 4 on Linux
And Now For Something A Little Different Hey there! A little off topic to most that visit that blog, normally I’m prattling on about Cisco Unified Communica...
Virt-Manager, Firewalld, & Missing libvirt Zone
What Are We Doing Here Well, that’s a good question. As part of a “30 day challenge” that may just end up being permanent, I’ve challenged myself to switch ...
Cisco UCS
Basic Commands For ESXi on UCS
Let’s talk about ESXi and UCS Every so often I need to perform a CIMC Firmware upgrade due to a bug, such as the infamous memory leak per bug CSCun88303, CS...
And Boom Goes The Storage Controller
The Story Begins Story time. It’s a wonderful day in early April. The birds are singing, Spring is upon us. We had a lovely drive in to work, it was an easy...
Cisco UCS-C
Basic Commands For ESXi on UCS
Let’s talk about ESXi and UCS Every so often I need to perform a CIMC Firmware upgrade due to a bug, such as the infamous memory leak per bug CSCun88303, CS...
And Boom Goes The Storage Controller
The Story Begins Story time. It’s a wonderful day in early April. The birds are singing, Spring is upon us. We had a lovely drive in to work, it was an easy...
IOS/XE
Call Block or IOS/XE on SIP/H.323
Gotta Block Those Calls, Man A common request that we get is to perform call blocking. It’s usually due to an irate customer, irate former employee, or gene...
Health Checks - CUBE/VGW - IOS/XE
𝄞 This Is How We Do It 𝄞 As mentioned on the blog, I work for a Managed Services Provider. As such I am not a prototypical System Admin that knows a particu...
Lab
Making ISOs Bootable for Lab Use
For When You Just Need It To Boot So once again it’s lab season as I’ll be re-certifying in the CCNP Collaboration exam, as I don’t want to lose my CCNP Dat...
VMWare ESXi & VCSA Lab Setup
Time To Set Up A Lab Here we go. Setting up a home lab for vCSA, ESXi and Windows Server for DNS. This is the guide I created, and steps I followed to get t...
Cisco Emergency Responder
Verify Trace Levels using SQL on Cisco UC
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and yo...
Windows NTP Is Not Supported In Cisco UC
Windows NTP Is A No-Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time… and...
AXL
Check Phone and SIP Trunk using ZEEP
Let’s Try Out ZEEP As I probe different ways to pull information from Cisco Unified Communications Manager I often run across other modules that I can try i...
Checking Device Registration Using Python
When You Really Want To Use Python Hey! You there! Yes, you! Are you sick of only checking Cisco Phone registration in Cisco Unified Communications Manager ...
Paramiko
Automating Memory Checks for Cisco VCS
Gotta Do It With Faster… With No Hands As a follow-up to my prior post Verifying Memory Usage on VCS using Python, I’d like to spotlight some changes that w...
Verifying Memory Usage on Cisco VCS
Gotta Do It Faster Today I had the same question that many, many people have had throughout history: “How do I do this particular thing better, or faster?” ...
Git
NixOS & My Configs
Well Hello There! Howdy! Been a while, hasn’t it? While you’ve been off, I don’t know, working, living life, struggling to keep up with the verbiage anyon...
Hyprland - NOCThoughts Dotfiles
A Closer Look At My Dotfiles As a Unix-based system user, I understand the crucial role that dotfiles play in shaping our system environment.
Storage
And Boom Goes The Storage Controller
The Story Begins Story time. It’s a wonderful day in early April. The birds are singing, Spring is upon us. We had a lovely drive in to work, it was an easy...
Data Center
And Boom Goes The Storage Controller
The Story Begins Story time. It’s a wonderful day in early April. The birds are singing, Spring is upon us. We had a lovely drive in to work, it was an easy...
Cisco Uniied Contact Center
Mobile Agents, CTIOS, & Crashes
Today’s Topic - Mobile Agents using CTIOS and some crashes. So here’s another “Priority 1” or “Sev 1” issue that I troubleshot last week, and oh boy, it was...
Call Detail Record
CDR Export to Billing Server Failing
Let’s Talk Billing Servers Billing servers are used in UC environments to collect CDR/CMR data and display them (ideally in a much better fashion than CDR A...
VMware ESXi
Basic Commands For ESXi on UCS
Let’s talk about ESXi and UCS Every so often I need to perform a CIMC Firmware upgrade due to a bug, such as the infamous memory leak per bug CSCun88303, CS...
Cisco Unified Contact Center
UC & UCC Best Practice - LRO and IR on ESXi
Let’s Talk About Best Practices Over the past few years I’ve been involved fairly often (from the ESXi/UCS perspective) in troubleshooting issues with netwo...
DNS
VMWare ESXi & VCSA Lab Setup
Time To Set Up A Lab Here we go. Setting up a home lab for vCSA, ESXi and Windows Server for DNS. This is the guide I created, and steps I followed to get t...
vCSA
VMWare ESXi & VCSA Lab Setup
Time To Set Up A Lab Here we go. Setting up a home lab for vCSA, ESXi and Windows Server for DNS. This is the guide I created, and steps I followed to get t...
vCenter
VMWare ESXi & VCSA Lab Setup
Time To Set Up A Lab Here we go. Setting up a home lab for vCSA, ESXi and Windows Server for DNS. This is the guide I created, and steps I followed to get t...
Powershell
Making ISOs Bootable for Lab Use
For When You Just Need It To Boot So once again it’s lab season as I’ll be re-certifying in the CCNP Collaboration exam, as I don’t want to lose my CCNP Dat...
SCCP
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Media Resource
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Security
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Certificates
Securing SCCP Media Resources in IOS
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a c...
Cisco UC
Updating Primary Extensions The Fun Way
How to Update Primary Extensions the Fun Way Today’s post covers a workaround-turned-update-method for the ‘Primary Extension’ field in CUCM’s End User Page...
UCCX
Call Drops On Agent Delivery
Some Context and Story This one’s a bit of a mess, and I’ll provide some context that I did not have the benefit of knowing going into it. The issue was rep...
Log Review
Call Drops On Agent Delivery
Some Context and Story This one’s a bit of a mess, and I’ll provide some context that I did not have the benefit of knowing going into it. The issue was rep...
SQL
Who has Jabber? Where are they?
Who Is Your Father And What Does He Do? The requests just keep coming… and always for a slightly different set of information requiring the combination of m...
Unity Connection
Voice Mail Profile SQL Queries
Another Audit Using SQL This one’s been on the backburner for a bit considering the audit where my queries were developed was fulfilled in late 2011… but he...
PSIRT
Cisco CVE-2022-20968 Validation
A Little Background Cisco has published a PSIRT/Security Advisory for CVE-2022-20968 relating to a Cisco Discovery Protocol (CDP) Stack Overflow Vulnerabili...
Callmanager
Cisco UCSyslogParser Script
The Nail That Stands Out Gets Hammered Down If you’re an administrator for a Cisco Unified Communications Manager (UCM) server, you know how important it is...
CUCM
Cisco UCSyslogParser Script
The Nail That Stands Out Gets Hammered Down If you’re an administrator for a Cisco Unified Communications Manager (UCM) server, you know how important it is...
EndeavorOS
Virt-Manager, Firewalld, & Missing libvirt Zone
What Are We Doing Here Well, that’s a good question. As part of a “30 day challenge” that may just end up being permanent, I’ve challenged myself to switch ...
Gaming
Modding Fallout 4 on Linux
And Now For Something A Little Different Hey there! A little off topic to most that visit that blog, normally I’m prattling on about Cisco Unified Communica...
Debian
Linux - Automating SSL Cert Trust Install
Automating Certificate Chain Import and Trust with a Bash Script In an increasingly interconnected world, the importance of secure communication cannot be o...
SSH
Automating mRemoteNG - PuTTY Session Creation
Automating mRemoteNG and PuTTY Session Creation: A Comprehensive Overview In the information technology landscape, efficiency is not just a preference—it’s a...
Hyprland
Hyprland - NOCThoughts Dotfiles
A Closer Look At My Dotfiles As a Unix-based system user, I understand the crucial role that dotfiles play in shaping our system environment.
Zsh
Hyprland - NOCThoughts Dotfiles
A Closer Look At My Dotfiles As a Unix-based system user, I understand the crucial role that dotfiles play in shaping our system environment.
Paru
Hyprland - NOCThoughts Dotfiles
A Closer Look At My Dotfiles As a Unix-based system user, I understand the crucial role that dotfiles play in shaping our system environment.
NixOS
NixOS & My Configs
Well Hello There! Howdy! Been a while, hasn’t it? While you’ve been off, I don’t know, working, living life, struggling to keep up with the verbiage anyon...
Nix
NixOS & My Configs
Well Hello There! Howdy! Been a while, hasn’t it? While you’ve been off, I don’t know, working, living life, struggling to keep up with the verbiage anyon...