TAGGED TRANSMISSIONS
24 signals tagged Cisco Unified Communications Manager.
Cisco
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against Cisco Unified Contact Center Express (UCCX) servers for most changes that take place. It's useful output to collect prior to…
SQL
Elevated Traces are Risky Hey there! I bet you’ve got experience troubleshooting issues in a UC VOS device, like CallManager, UCCX, CER or otherwise… and you’ve likely had to increase trace levels to Detailed because of…
Cisco
This Process Is Burned Into My Mind So if you’re here you’re likely aware that there are multiple ways that we can review system resource utilization on a Cisco UC VOS appliance — we’ll use Cisco Unified Communications…
Cisco
Let's Try Out ZEEP As I probe different ways to pull information from Cisco Unified Communications Manager I often run across other modules that I can try in the future. My last attempts at pulling phone registration…
Cisco
𝄞 This Is How We Do It 𝄞 And here it is, my list of commands and checks that I run against CUCM nodes (7.x 12.x) for most changes that take place. It's useful output to collect prior to changing configurations like…
Cisco
When You Really Want To Use Python Hey! You there! Yes, you! Are you sick of only checking Cisco Phone registration in Cisco Unified Communications Manager through the GUI, having to take the time to log in, wait for…
Python
Like Batman's Belt, But Not As Cool In my last post I share a script that I created with the help and guidance of some current and former colleagues. It used BeautifulSoup and regular expression to parse html code and…
Python
When You Just Want Some BeautifulSoup I want to start this blog post off by prefacing the below script I'm providing by stating that I am not formally trained, nor have I studied at length Python or coding in general. I…
SQL
We Need To Know If Video Calling Is Enabled Another day, another query. This time the request was not up for interpretation in terms of 'Can you pull this kind of data from CUCM?' where I can take a look at what might…
Cisco Unified Contact Center
Some Context and Story This one's a bit of a mess, and I'll provide some context that I did not have the benefit of knowing going into it. The issue was reported as "Calling XXX XXX XXXX and pressing Option 2 for French…
Unified Communications
Who Is Your Father And What Does He Do? The requests just keep coming... and always for a slightly different set of information requiring the combination of multiple SQL queries or the development of a new one if I…
Unified Communications
How to Update Primary Extensions the Fun Way Today's post covers a workaround turned update method for the 'Primary Extension' field in CUCM's End User Page. We were asked to build out a new DN and assign it to the user…
Unified Communications
Windows NTP Is A No Go So as we all know as part of the UC VOS Deployments, NTP Servers are one element that needs to be configured during install time... and occasionally needs to be updated as things change on the…
Unified Communications
Gotta Secure Those Media Resources An interesting change I was involved in recently that was more of an oddity to me was setting up a CA in IOS, signing a certificate for Media Resources and registering it against a…
Unified Communications
A New Query Approaches I have to admit, I haven't been doing much SQL work lately as... due to the holidays and other factors... it's been pretty quiet. The occasional phone firmware upgrade here, troubleshooting call…
VMWare
Let's Talk About Best Practices Over the past few years I've been involved fairly often (from the ESXi/UCS perspective) in troubleshooting issues with network latency/connectivity wherein only a single VM is impacted.…
Cisco
Let's Talk Billing Servers Billing servers are used in UC environments to collect CDR/CMR data and display them (ideally in a much better fashion than CDR Analysis & Reporting), make them searchable and provide insights…
SQL
Context I get a lot of reporting requests. It could be for the Home Cluster enablement on a given (or all) End Users on UCM (we have a post for that!) or it could be for a dump of all the dialable numbers in the…
SQL
Today's Topic Mobile Agents using CTIOS and some crashes. So here's another "Priority 1" or "Sev 1" issue that I troubleshot last week, and oh boy, it was an interesting one.
SQL
How to Check CFWD Configs using SQL Faster There's an SQL query I run against CUCM Pub in instances where a user has call forward enabled and I have a suspicion this is causing the problem, but I don't always want to…
Unified Communications
User Report & Context All users at Site A is experiencing issues making calls from Site A (Santarem) in Brazil to Site B when calling from Cisco IP Phone. When calling from Cisco Jabber the call works fine.
Unified Communications
What Is Our Mission As part of the process of upgrading phones to new firmware I've formed a habit of verifying if there are any phones of the particular model (or models) that I'm upgrading that have a static phone…
Unified Communications
What Is Our Mission To pull a list of device defaults (like the Device Device Defaults GUI page) to gather the device default firmware for a set of phones. In this case we are specifically pulling the device defaults…
Unified Communications
What Is Our Mission Pull a list of users where Home Cluster (islocaluser) is Enabled (t) only. Do not display if the user does not have Home Cluster enabled (f). We also want to do the following: